Introduction

Welcome to the May 2016 issue of the Clarity Assure eBulletin. It contains the latest news and advice relating to the Quality Improvement Service for North East.

Assure Downtime

The next version release for Assure is scheduled to take place on 26th May 2016.Please note that on this day the Assure system will be unavailable from 5pm onwards.

Users will receive an email advising when down time has ended and the system is available.

Serious Infection Project Collaborative

The latest collaborative took place at our offices on 11th May 2016. We would just like to say thank you to the speakers and to all who attended

A summary of the collaborative along with the presentations is available on the Clarity Assure Wiki.

Bank Holiday Weekend Support

Clarity Informatics work within normal working hours, therefore please note that there will be no user support available between 17:00 on Friday 27th May 2016 and 09:00 on Tuesday 31st May 2016. 

Any emails or helpdesk tickets received during this time will be responded to after the bank holiday.

Contacting Clarity Assure Team

Please contact Clarity using one of the following methods if you are experiencing any problems or have a query relating to any aspect of the Assure system.

Help Desk: via the Help section of Assure

Email: assure-enquiries@clarity.co.uk

Telephone: 0845 113 7222

Useful Websites

• Assure - https://assure.clarity.co.uk/
• Assure Demo Site – https://assuredemo.clarity.co.uk