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Multi-Source Feedback (MSF) is an integral part of the appraisal and revalidation process. Although the self-assessment part of an appraisal is important, a full reflection of a Clinician's practice cannot be obtained without feedback from their colleagues and the patients they treat. This feedback should help you gain insight into different areas of your practice, such as where you have performed well, and areas you may need to improve. 

Clarity Appraisals provides an easy to use MSF tool which allows you to create feedback cycles for both colleagues and patients (PSQ), and then import the information directly into your appraisals.

Click the links below for more information:


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Colleague feedback

Completing your self assessment


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Patient feedback (PSQ)

Viewing your results


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Editing cycles

Deleting cycles


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Uploading externally collected feedback




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Colleague feedback

Colleague feedback can only be collected electronically through Clarity Appraisals.

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2. To resend questionnaires:

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Click Image Modified in the pop-up. You do not need to re-enter any email addresses, the system will send new requests to anyone that has not yet completed a questionnaire or opted out of the process.


3. To send requests to new email addresses:

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Collecting feedback electronically

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  • Enter the desired email addresses into the text box
  • Click 


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Collecting feedback using paper questionnaires

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Please note: only official Clarity Questionnaires can be used for data collection – GMC/RCGP questionnaires are not accepted


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Paper PSQ is now enabled as a default setting of Clarity Appraisals, however some Organisations may still wish for their Clinicians to collect all of their feedback electronically and turn off the Paper PSQ option.



"You Print" paper packs are available for only £28 + VAT and are available to you immediately after payment is received.

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  • Go to the MSF/PSQ area of Appraisal Toolkit 
  • Click on the small blue box next to 'View' in your open cycles table.
  • Click on  to the right of the item

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Please Note: If you have completed a self assessment questionnaire and delete the cycle it is attached to, your self assessment will also be deleted.

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Completing your self assessment

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  • Click  to view your results as a print preview
  • Or click  to download a PDF copy of your results to save to your computer
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For more information on our benchmarking facility, click here.

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Uploading externally collected feedback

You can record details of externally collected patient/colleague feedback and upload documents directly to an appraisal or  the Portfolio, you can also enter Reflection on these items.

When viewing your "In Progress" appraisal, click 'Supporting Information' in the left navigation menu.

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Click Add New item and select 'Feedback' type.

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