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PLEASE NOTE:  Patient identifiable information should not be entered into the system

 How do I access the Retrospective Case Review system?

Please contact Clarity Informatics at mortalityreview-enquiries@clarity.co.uk to request a user account to be created. 

Once this is created (and approved if necessary) your access details will be sent to you.

Please ensure that you do not share your access details with anyone.

 Can I create a user account for a colleague?

Only users with SiteAdmin access permissions have the ability to create user accounts.  You will be able to tell if you have this level of access by the menu options on your Homepage, if this includes a SiteAdmin option then you have this permission level.  If you do not have SiteAdmin access and will require this please contact Clarity to discuss upgrading your account.

Once you have SiteAdmin access you will find instructions on how to create user accounts within the SiteAdmin User Guide

 I have forgotten my password, what should I do?

You have the ability to reset your password via the forgot your password? link on the login page of the system.

Click on the forgot your password link? and enter your details.  This will then send an email to your registered email address for you to reset your password.

More information on how to do this is available at Quick Start Guides

 How do I search for a case?

Once you log into the system you will see your Retrospective Case Review page.  From here you can search for a case by month using the links as shown on the page, or click on the Custom Search option to see a large list of cases (Mortality Review Cases page). 

To find a specific case from the Mortality Review Cases list click on the Search for case button on the list of cases and enter the PatientID, Month of Admission and Organisation Code.

You can also access the Mortality Review Cases page via the Search menu on the main blue toolbar.

 How can I see how many cases I need to enter review data for?

You can find this information via the Review Status Listing report.

Enter the review type you are interested in and the status of Not Started. 

This will show you all CaseIDs for that review that are still to be completed.

 How can I see how many cases I have entered review data for?

You can find this information via the Review Status Listing report.

Enter the review type you are interested in and the status of In Progress

This will show you all CaseIDs for that review that are still to be completed.

 Can I print off a copy of the review form and answers for a specific case review?

Yes.  You can use the Review Q&A Report to do this.

Select the review type and caseID you are interested in and run the report.

This will show the full review form and the answers submitted.  This can then be exported if necessary.

 How do I contact User Support?

User Assistance Documents are available on this wiki to help users to navigate and use the Mortality Review system.  See User Assistance Documents

If these do not help and you still require assistance,then Clarity Informatics User Support can be contacted by the following methods:-

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