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PLEASE NOTE:  Patient identifiable information should not be entered into the system

 How do I access the Retrospective Case Review system?

Please contact Clarity Informatics at mortalityreview-enquiries@clarity.co.uk to request a user account to be created. 

Once this is created (and approved if necessary) your access details will be sent to you.

Please ensure that you do not share your access details with anyone.

 Can I create a user account for a colleague?

Only users with SiteAdmin access permissions have the ability to create user accounts.  You will be able to tell if you have this level of access by the menu options on your Homepage, if this includes a SiteAdmin option then you have this permission level.  If you do not have SiteAdmin access and will require this please contact Clarity to discuss upgrading your account.

Once you have SiteAdmin access you will find instructions on how to create user accounts within the SiteAdmin User Guide

 I have forgotten my password, what should I do?

You have the ability to reset your password via the forgot your password? link on the login page of the system.

Click on the forgot your password link? and enter your details.  This will then send an email to your registered email address for you to reset your password.

More information on how to do this is available at Quick start guide

 I do not understand some of the terminology users within the system and/or user documents, please could you explain?

Case Record - This is the page which holds all the information relevant to a case and hold all information such as patient details, hospital spell information and all review forms included in the review process for the case.  A case record will look similar to the following


Homepage - This is the first page that you see after logging into the system

Dashboard - This is the various sections within the Homepage

Main Toolbar - This is the menu bar at the top of the page.  It will contain such links as Home, Search, Reports and Help.  It will look similar to the following 

SiteAdmin - This is a user with advanced access permission enabling them manage certain areas and features, such as creating user accounts and case records.

Complete/Closed - This is the same thing and refers to the fact that a review process has been undertaken and no further action is required.

Batch - This is the discharge date month and year

Report Criteria Field Names e.g. - A full explanation of the report criteria field titles can be found in Reports

Single Select List - This is related to the answers for review form questions and refers to a list showing answer options whereby only one answer option can be selected

Multi Select List - This is related to the answers for review form questions and refers to a list showing answer options whereby more than one answer option can be selected

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